Online Account Consultant, Client Implementation & Integration Services

Client Implementation & Integration Services Team is responsible for regional administration and support of Online solutions for corporate travel. We are currently looking for a Online Account Consultant.

• Good command of English language including writing and verbal communication skills
• Ability to work independently but with a team-focused and out-of-the-box approach
• Quick learning skills
• Ability to manage multiple projects utilizing strong planning and organizational skills
• Investigation, diagnostic and problem solving skills (the Sherlock Holmes factor) with pro-active approach and mindset on client satisfaction
• Technical aptitude (active usage of MS Office Package). Familiarity with tourism-related applications such as GDSes, OBTs would be an asset

• Work on multiple applications and keep abreast of their updates
• Foster a culture of teamwork by assisting colleagues when workload permits
• Effectively communicate with a variety of internal and external clients
• Reproduce technical issues, diagnose causes, identify temporary and long-term solutions and communicate status updates to clients
• Present complex technical information to non-technical audiences
• Perform on-going maintenance of applications and offer setting enhancements to meet end user needs

• Friendly atmosphere in dynamic, creative work environment
• 2-week introductory training to accommodate with new tools and processes
• Wide range of certified trainings including tools globally recognized in tourism
• Career development opportunities in global CI&IS structure
• Benefits such as private medical care, lunch card, life insurance, sports card, IATA card
• Flexible work shifts
• Management who listens, values employees’ opinions and strongly believes in teamwork