Operational Application Analyst - License Management
Warszawa
Operational Application Analyst - License Management
Warszawa
Nr Ref.: 1074415
Warszawa
Nr Ref.: 1074415
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
On behalf of our Client, the global company located in the city centre, to the internal IT department, we are currently looking for:
Operational Application Analyst – License Management
On this position main responsibilities include:
- management all client software licensing, purchasing, installation, reconciliation and compliance
- providing all client software evaluations, including: sourcing, purchasing, configuration, compatibility & packaging testing, deployment and on-going support, patching and upgrading
- responsible for hardware, storage, software evaluation and deployment requests and on-going support
- customer-ticket-level maintenance and support, up to third line level, of all services, on behalf of service owners
- liaising with application teams, 1st line support specialist, business owners, vendors and project managers
- routine maintenance and administration for all services
Requirements:
- excellent knowledge of MS-Office
- good understanding of client server architecture including server and client side application installation, all installation, Virtual machines and program compiling;
- understanding of browser application installation;
- experience in the support/management of the 3rd line queue containing any incidents regarding local applications and other standard 3rd party
- familiarity with a Change process in an Enterprise environment
- focus on problem solving any one of several dozen applications with a structured and logical approach
- understanding of Citrix use and principals will be an asset
- knowledge of SQL including procedure and job creation, back-up and recovery and process monitoring;
- any relevant Microsoft Certifications useful but not essential
- due to working in an international environment very good English (written and spoken) is a must
Client`s offer:
- permanent agreement
- attractive workplace localization
- private medical care
- trainings
- foreign language lessons
- sport card
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