Operations Support Engineer
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
Operations Support Engineer
Miejsce pracy: Warsaw
Nr Ref.: VR-31210
Responsibilites
Custom Solutions Operations Support Engineer has a key role to coordinate and optimize the processes to deliver custom solutions for Customers.
- Plan & coordinate Product releases rollout on the different platforms
- Plan & coordinate client data loads & deployments
- Coordinate activities in order to ensure deliveries on Production on target dates but also to assure all deployments are in compliance with Production stability and security
- Provide accurate and in time information to all teams involved or dependent of releasing process
- Respect releasing processes and procedures, maintain them and seek for improvements whenever possible
- Able to propose industry standard automation tools for deployment, monitoring, alerting
- Analyze internal requirements for development of new or improvement of existing internal tools.
- Design technical solutions and perform feasibility studies
- Write and maintain procedures for support and deployment
- Be able to produce KPIs on server activities, support, etc.
- Align deployment process for all client's deployment centers and platforms
- Collaborate with Client's Touchless Core team to make sure that the development strategy is in-line with the deployment automation needs
- Enhance and standardize the support and incidents reporting processes along the different regions and customer types
- Provide first level support to the team in case of any network or system problem on internal platforms Follow Professional Services procedure allowing the solution to be reused and maintained.
If needed participate to onsite missions and working together with customers IT department to secure the solution delivery in the best efficient way.
Requirements
Must have:
- At least 3-5 year working experience developing/maintaining complex IT solutions.
- Proficient in C#/JAVA/PHP or any scripting language (with proven working experience)
- Proficiency in English essential (written and spoken), second language much appreciated
- Knowledge on MS Windows systems and network administration
- Good knowledge of MS-SQL administration and T-SQL language
- Knowledge on .Net Architecture and Application server
- Knowledge on VMWare
- Good understanding of the build and release process
- Knowledge of Internet protocols and applications
Big plus to have knowledge of:
- Microsoft IIS server administration
- MongoDb administration and query language knowledge
- Linux/Unix systems administration knowledge
We offer
In this role you will be working on projects for one our world famous clients. You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.