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The role encompasses processing and managing customer orders for specified sales area in the actual Order Management tools; COF, 11i, PSR, MOL and diverse touch point applications in close co-operation with Motorola internal departments. |
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Order Management Coordinator
Miejsce pracy: Kraków
Job ID: 111533
- Point of contact for customer order processing and ensuring orders are shipped timely and meeting customer’s required ship dates
- Ensure technical and commercial order checks are done upfront (hold management)
- Responsible to work with the internal teams (Product, Engineering, Project Management, Export Control, Finance and Sales) to ensure orders are released and shipped with proper documentation in compliance with policies and procedures.
- Customer query handling
- Work on improvement projects to drive and achieve higher levels in service quality and customer satisfaction.
Skills required:
- University degree (bachelor/master)
- 1-3 years experience in order management or related experience preferred
- Solid understanding and knowledge of customer project management/coordination
- Excellent communication skills, self-motivated and able to work under pressure
- Excellent organization skills and time management
- Detail-oriented
- Fluent command of English
- Very good knowledge of Spanish (preferred) or other European language will be advantageous
- Excellent knowledge of MS Office tools
- ORACLE or other database system experience preferred
We offer:
- Competitive salary package
- Strong team-oriented culture
- Comfortable work conditions (high class offices, parking space)
- Private medical coverage
- Life insurance and Multi-benefit Card
