Gi Group is an international work and consulting agency. We operate in the fields of permanent and temporary staffing, search and selection and outsourcing. We are present in 57 countries all over the world through our direct presence and strategic partnerships. We are a certified agency, holding the certificate no. 570, issued by The Ministry of Economy and Labor.
In regard to further development of one of our Clients, we are currently seeking Candidate for a position of:
Order Management Specialist with Czech / Slovak / Hungarian / Polish / German / Dutch / French
Workplace: Warszawa
ref: SA/CS/19
Offer:
- Permanent contract (after 3 months trial)
- Attractive salary and annual bonuses
- Work in a constantly growing organization of international significance
- Opportunity to use foreign languages on a daily basis
- Development and the opportunity to improve competences
- Friendly, international atmosphere
- Benefits package
Responsibilities:
- Order handling and follow up, from order entry into the respective systems to delivery and invoice
- Request order confirmation and delivery deadline from the planning departments
- Sending order confirmation to customers and follow up on order/call off status, ensure timely departure of the goods and inform customers about any unforeseen changes in a proactive way
- Responding to customer needs: deadline enquiries, prices, samples, commercial assets
- Cooperating with sales representatives in the field of sales, progress of current orders, especially in cases of malfunctions (planning, disputes) and overall customer relation
- Manage customer inventory: follow up on missing or excess inventory and assist customers to keep inventory under control by sending weekly reports to prevent aging of stock
- Ensures shipment tracking in conjunction with the factory for orders placed
- Assist the team in re/organising the delivery priorities according to the geographical proximity, delivery volume or the sensitivity of the customer and contact freight forwarder/mill logistics to resolved transport delays
- Assists with invoicing process, credit note, credit control and chasing of late payments where needed
Requirements:
- At least 1 year experience in a similar role within a multinational company (experience in manufacturing organziation will be a plus)
- Fluent in English
- knowledge of Czech, Slovak, Hungarian, Polish, German, Dutch, French is nice to have
- Developed computer skills incl. Ms Office package and knowledge of ERP systems
- Communicativeness and willingness to work with the client on a daily basis
- Flexible approach - proactive in finding effective solutions to difficult problems or situations