Order Management Specialist with French

Responsibilities:

Service Desk Agent will be respon­sible for comprehensive customer service in French and English, to respond to telephone and e-mail for all customer queries.

Specific tasks:

• Assisting customers in solving problems and incidents
• Answering customers’  related unpaid invoices queries
• Providing technical support to Company employees
• Maintaining positive relations with internal Clients

Requirements:

• Minimum certificate of secondary education (preferably a University degree);
• Experience in customer service are welcome
• Basic knowledge of accounting would be an advantage
• Excel, Word and Outlook professional working competency
• Highly developed interpersonal skills
• Strong motivation to work
• Knowledge how to set priorities
• Ability to work under time pressure

Language Skills:

• French: Fluent written and spoken (critical);
• English Fluent written and spoken

We offer:

• A rewarding challenge to develop skills in the financial area
• Unique opportunity to have a substantial impact on transition process
• An opportunity to be part of a team with great enthusiasm for the business and for delivering top class financial service
• Work with talented and highly professional colleagues, in a culture that is collaborative, respectful and committed to your professional development
• Career development within our organization
• Benefits such as gym membership, private heal