Candidate’s profile
- Fluent French and English (C1)
- Excellent communication skills
- strong customer service orientation and proactive way of working
- Attention to details
- P2P Experience would be an asset
- Experience in customer service would be an asset
Job description
- Processing incoming queries from the client and external suppliers via e-mail and over the phone;
- Cooperating with the client and internal teams on a daily basis;
- Building good relations with the client;
- Provides support to junior team members;
- Performs data entry and payments according to defined process rules
- Maintaining good relationship with the client and customers
Your team
You will be working in a team of 8 people providing services to 8 different European countries. Team members speak different languages, so you will have an opportunity to improve your language skills as well.
What we offer
- Working in a close-knit team and a friendly atmosphere
- Development of expert or leader competences
- Bonuses, including those for recommending new employees
- A wide range of training and cofinancing of courses
- Additional life insurance
- Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
- Integration events and joint celebrations
- Annual family picnic
- Employee volunteering opportunities and interesting CSR projects
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care, also for your family
- Bicycle parking and carpooling
About us
Capgemini is one of leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, intelligent automation or knowledge management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.