Policy Administrator Italian Speaker

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our client, a UK’s leading business process outsourcing company, we are currently looking for candidates to fill a position of Policy Administrator with Italian Language.

Working within  Italian Administration Department, as Policy Administrator will assist the team in delivering a high quality and effective service to the clients by handling a wide variety of queries via email and telephone. Your responsibilities will include providing a world class service by maintaining and improving service levels, ensuring all Service Level Agreements for new and existing business are met effectively and within standard times, dealing with standard administration requests within agreed service turnaround times, assisting in the preparation of a suite of standard letters, at all times ensuring Italian standards are adhered to.

A successful candidate should be fluent in Italian and has fluency in English as well. Experience in customer service environment is a plus. We are looking for Candidates with strong customer service skills, accuracy and attention to details, ability to work independently and as part of a team and with Strong interpersonal and communication skills.

Our client offers a full time job within an international environment and highly competitive salary along with attractive bonus scheme. In return for your hard work, you will be continuously encouraged to bring new ideas to the business and development opportunities within the international organization with localization in the Center of Cracow.

If you are interested please do not hesitate to send us your CV in English.

In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl