Policy Management Administrator with French
woj.
śląskie
Nr ref.: 2495276
The Administrator's responsibilities include back-office activities such as:
- Checking information received from insurers against the information held on the system records
- Performing calculations, updating/ renewing policy plans in the system, based on the policy documentation
- Preparing reporting
- Working closely with the local teams to ensure that all work is carried out in a timely manner and to a high standard
- Following the procedures and guides for the scope of work
- Suggesting and implementing changes to tools and documentations needed to support effective service delivery
- Broadening knowledge with the aim of becoming a SME for certain processes
Requirements:
- Excellent communication skills with customer focus, understanding and applying appropriate communication style
- Language skills -French - min. level C1 and English level – B2/C1
- Excellent time management and organizational skills - ability to meet tight deadlines under time pressure and to prioritize tasks according to volumes
- Good Excel skills and ability to analyze data and check its accuracy
- Spotless record and strong ethos
We offer:
- Diverse and inclusive work environment - we value openness and authenticity and believe in the power of feedback
- Flexible remote work environment
- Employee-appreciation culture (multiple recognition programs)
- The best medical cover on the market with free dental care
- Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
- Generous benefits package (personal accident insurance, benefit platform for vouchers and more)
- Internal career opportunities, individual development plan, professional development training and resources
- Lots of social events, charity actions and opportunities to integrate with colleagues