Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2700 specialists in its offices located in Krakow and Katowice.
Presales Engineer
Place of work: Kraków
Ref. no PE/KRK
Position purpose
A Presales Engineer combines technical knowledge with sales skills. The emphasis of the work varies depending on the level of technical knowledge needed to sell products and services and respond effectively to the specific prospect
To ensure clients’ and their own company's needs are met, presale engineers liaise regularly with other members of the sales team and colleagues from a range of departments.
Tasks typically involve:
- Supporting the sales team in the effort of searching for new clients
- Managing and interpreting customer requirements - speaking with clients to understand, anticipate and meet their needs;
- Assist in persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery;
- Support the smooth transition from prospect to customer internally
- Administering and maintaining all demonstration environments and accounts;
- Managing the process of answering RFI’s and RFP’s from perspective clients;
- Meeting established product demonstration targets;
- Assisting in the on going updating of our CRM tool
- Supporting marketing activities by attending trade shows, conferences and other marketing events;
- Making technical presentations and demonstrating how a product meets client needs;
- Providing pre-sales technical assistance and product education;
- Liaising with other members of the sales team and other technical experts;
- Solving client problems;
- Providing training and producing support material for other members of the sales team.
Candidate's profile:
- Fluent knowledge of English
- Good knowledge of French
- Experience in pre sales (Sometimes called Solution Consulting) in complex sales, or Implementation support team
- Experience in procurement solution
What do we offer to the candidates:
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere
