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Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
The role of a Procurement Services Operational Supervisor is to be the central point of contact for overall EMEA procurement operations. In this role you partner with managers to execute processes and deliver exceptional service. This person will assist our client’s employees to successfully navigate the procurement process to meet their procurement needs. The Procurement Services Operational Supervisor will be overseeing the EMEA procurement team assisting the supplier in completing requisite documents and assist Accounts Payable in resolving processing issues.
- Provide exceptional customer service throughout the procurement process, including setting customer expectations, gathering requirements, performing the necessary procurement activities, communicating timely status updates, and ensuring customer satisfaction
- Managing efficient, smooth EMEA Procurement operations delivery
- Working with internal customer and supplier, provide all relevant information and documents to assist Contract Services, Strategic Sourcing and Legal in their reviews and negotiations.
- Initiate supplier qualification process using the appropriate tool, and collaborate with Supplier Maintenance throughout the supplier qualification process
- Update procurement tickets on a timely basis to communicate status and issues to internal customers and key stakeholders
- 5+ years experience in purchasing/procurement environment or customer service related experience
- 2+ years experience in supervising small team
- Strong oral and written communication skills
- Able to multitask in a fast paced work environment
- Proficiency with productivity tools, including MS Office and Google Apps
- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions daily, cooperating with various Clients
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform