HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Project Manager/Project Lead with German
Miejsce pracy: Kraków
Nr ref.: 1112298
For our Client- an international company, located in Cracow we are looking for an experienced:
Project Manager / Project Lead with German
Responsibilities:
Qualifications:
Project Manager / Project Lead with German
Responsibilities:
- Central contact person for our international project partners for questions about the use of the Client platform (system implementation at the customer, customer support, analysis of problems that occur while using our software)
- Coordination of project tasks by keeping an eye on the given timeline
- Training of the key users and guarantee of a continuous support of the users
- Analysis of problem descriptions via phone, email or on your own due to automatic error tickets
- Independent error analysis, also in close cooperation with other support departments
- Creation of effort analyses for requested customer requirements in cooperation with the development teams
Qualifications:
- University degree
- Fluency in German, English and Polish
- Previous experience in customer service, helpdesk would be an asset
- Good IT skills - MS Office, Internet, web applications
- Presentation and communication skills, enthusiasm and independence at work
- High level of organizational skills, personal engagement and reliability
- Team player, expertise and personal commitment
- Driving license cat. B