PTP Process Senior Specialist – German Speaker

• Receives and reviews procurement system service requests (resolution of vendor and customer queries)


• Coordinates and escalates rush/emergency invoice requests from initial request to payment


• Determines root cause of returned payments/payment rejections and provide resolution


• Reviews and research and resolve to balance out debit/credit reports


• Communicates changes in VAT rates to Service Provider


• Represents territory specific issues to AP Global Governance including internal audit controls and Sarbanes – Oxley (SOX)


• Assists in project and process management tasks as required including new integration of new businesses


• Reviews desktop procedures (DTPs) in conjunction with Global Process Owner (client)


• Cascades the knowledge gained on transition to remaining delivery team


• Assists team members in resolving complex cases, first point of escalation in case of any operational issues


• Train the new joiners in processes in scope and ensures that cross-training occurs within Team to prevent reliance on key individuals


• Continually strives to simplify, standardize and improve processes and supports transformation initiatives

If you are interested in development in PTP area and open for new challenges, join us! We are building the team for our new client in Business Services Center in Krakow! 

• Minimum 3 years experience in P2P (Account Payable and Procurement)


• Very good  German is a must


• Very good English skills


• Ability to travel (frequent travels may be required during initial phase of the project)


• SAP knowledge will be an advantage


• Good analytical skills


• Ability to enhance process and controls


• Good Customer Service skills and client-focus attitude


• Strong interpersonal skills and proactive approach


• Teamwork approach


• Flexibility, ability to deal with ambiguity and change


• Ability to work under pressure

• You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
  


• You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.


• You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.


• You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
  


• You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).


• As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.