Quality Assurance Analyst- opportunity for experienced CSE
Kraków
Quality Assurance Analyst- opportunity for experienced CSE
Kraków
Nr Ref.: 1064649
Kraków
Nr Ref.: 1064649
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For our Client, well known outsourcing company, we are currently looking for Quality Assurance Analyst- experienced Customer Service Executive with language.
While working at this role, you will be responsible for conducting periodic internal audits of client case records with a focus on documentation compliance including meeting timelines, accuracy and quality. You will be also responsible for ensuring components of the Client solution meet pre-defined feature, function, reliability and performance requirements of customers and integration partners. The role may also require some on-call support.
An ideal Candidate needs to have at least 18 month of processional experience at Call Center oriented role or few month experience at QA position. What is more, good English (B2) and one additional language: Portuguese, Italian, French, German, Russian, Dutch or Ukrainian is also required at C1/C2 level.
Our Client offers an unique opportunity to work for one of the most famous and prestigious organization, competitive salary and benefits package.
Sound interesting? Do not hesitate and apply now!
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