CloudBest is a technology company headquartered in Warsaw, Poland, offering world class IT services across the globe, managing international projects in the scope of software development, content creation, customer support, marketing, and business development for its clients.
Join our team and develop with us in international structures as:
Quality Assurance Specialist with English
[online recruitment]
[online recruitment]
Warszawa
If you are a person, who:
- Is tired of being bored and repeatability at your current work and you would like to change something;
- Is proactive, and is looking for interesting solutions and likes to create new things;
- Likes a modern working environment with a start-up culture;
- Is a team player and likes to work in a dynamically changing environment.
And your professional profile is relevant to the following skills:
- Fluent spoken and written English, min. level C1;
- Any additional language such as Korean, Japanese, Vietnamese, Chinese, Spanish will be a plus;
- Preferably a min. of 6 months experience in a similar position;
- Legally authorized to work in Poland;
- Bachelor's or master’s degree in fields such as philology or other related studies would be a plus;
- Great focus and attention to detail;
- Ability to prioritize tasks;
- Analytical and problem-solving skills;
- Ability to work independently, achieving goals and KPIs;
- Able to work effectively under pressure;
- Excellent organizational and communication skills.
We are looking for a person just like you!
Challenges for you
- Monitor/audit quality of Customer Support department agents;
- Assess Customer Support interactions based on internal standards;
- Accompany evaluations with meaningful and constructive feedback;
- Addressing and discussing issues and proposed solutions with superiors;
- Making recommendations for improvement;
- Cooperation with supervisors and management;
- Any other duties and responsibilities assigned by management.
By joining our team you gain:
- Possibility of personal development and gaining experience in an international environment;
- A team of enthusiasts who successfully create a company in the fast growing blockchain industry;
- Great atmosphere and attractive working conditions in a start-up culture;
- Work in the modern office in attractive location at Wioślarska 8;
- Private medical care and co-financed sports card;
- Extra integration trips and events;
- Celebration of your birthday;
- Fresh pressed juices;
- Massage chairs in the office;
- English classes at work;
- Flexible working hours.