CloudBest manages international projects across diverse industries including FinTech. Our expert teams provide support within areas such as software development, content creation, customer support, marketing, automotive, business development for clients around the world.
Join our team and develop with us in international structures as:
Quality Assurance Specialist with Korean
[online recruitment]
[online recruitment]
Warszawa
Nr ref.: CO/03/29/21
If you are a person, who:
- Is tired of being bored and repeatability at your current work and you would like to change something;
- Is proactive, and is looking for interesting solutions and likes to create new things;
- Likes a modern working environment with a start-up culture;
- Is a team player and likes to work in a dynamically changing environment.
And your professional profile is relevant to the following skills:
- Fluent spoken and written Korean and English;
- Any additional language such as Japanese, Vietnamese, Chinese will be a plus;
- Preferably a min. of 1 year experience in a similar position;
- Legally authorized to work in Poland;
- Bachelor's or master’s degree in fields such as philology or other related studies would be a plus;
- Great focus and attention to detail;
- Ability to prioritize tasks;
- Analytical and problem-solving skills;
- Ability to work independently, achieving goals and KPIs;
- Excellent organizational and communication skills;
- Able to work effectively under pressure.
We are looking for a person just like you!
Challenges for you:
- Monitor/audit quality of Customer Support department agents;
- Assess Customer Support interactions based on internal standards;
- Accompany evaluations with meaningful and constructive feedback;
- Addressing and discussing issues and proposed solutions with superiors;
- Making recommendations for improvement;
- Cooperation with supervisors and management;
- Analyze data and turn them into actionable report for the management.
- Any other duties and responsibilities assigned by management.
By joining our team you gain:
- Possibility of personal development and gaining experience in an international environment;
- A team of enthusiasts who are successfully creating a company in the fast-growing blockchain industry;
- Great atmosphere and attractive working conditions in a start-up culture;
- Work in a modern office in attractive location at Wioślarska 8;
- Private medical care and co-financed sports card;
- Extra integration trips and events;
- Celebration of your birthday;
- Freshly-pressed juices;
- Massages in the office;
- English classes at work;
- Parking financed by the employer;
- Flexible working hours.