Lionbridge is a leading provider of translation, online marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the global customer lifecycle.
800 Brands Trust Lionbridge – leaders across industries partner with us to gain global market share.
In our Warsaw office we employ more than 600 specialists including Project Managers, Linguists,
Engineers, DTP Specialists, Graphics, Web Developers and also subject matter experts, content developers and quality assurance professionals.
Currently we are looking for candidates interested in position of:
Quality Lead
Location: Warsaw
We offer:
- professional development opportunities in a multi-cultural environment – Lionbridge has offices in 28 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles
- ability to cope with the latest technologies
- work in a creative team and good working environment
- full-time job contract
- employee benefits package
Requirements:
- a degree in linguistics or management studies
- experience as a Language Lead, Project Coordinator or in general localization and translation industry will be an asset
- fluent in English and one other language with passion about language quality. Proficiency in industry-standard software
- strong problem-solving and communication skills
- advanced use of Excel
Responsibilities:
- enable and manage quality performance for assigned languages and ensure quality meets the differentiated customer needs
- monitoring the results of the translation providers, function as a coach to key linguist contributors
- collaborate with Quality Managers and Language Excellence Manager in the deployment of quality-related processes in the localization program and all areas and processes related to language quality
- consult Quality Managers on resourcing needs for the assigned languages
- utilize a deep data driven approach to assess quality of translation services and analyze quality drivers with the support from Quality Manager / Language Excellence Manager
- creating internal and customer reports
- designing and deployment of language quality improvement plans in the localization program,
- performing miscellaneous tasks required to ensure projects as instructed by QM/LEM, including temporary backup of responsibilities specified for other positions in the localization department
