Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Currently we are looking for a Recruitment Process Analyst.
The job holder will be responsible for timely and accurate coordination of the recruitment processes according to the project deadlines and to the expected quality. The Recruitment Process Analyst will also interact with Candidates and the Client on a daily basis via phone and email, as well as work on resolving Recruitment-related requests and cooperate with other delivery team members. Another key element will be ensuring that all the necessary process documentation is complete and up to date.
- Take ownership of the Recruitment process
- Answer client’s and candidates’ calls and emails
- Process Recruitment requests
- Process client’s queries and escalations
- Provide clarification of HR policies and procedures
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
- Bachelor degree
- Very good command of spoken and written French
- Very good command of spoken and written English
- Attention to details
- Good knowledge of MS Office
- Good communication skills
- Ability to cooperate smoothly with other team members
- Willingness to work in a complex and dynamic environment
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionalsin the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Programand collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
