Capita is the UK’s largest business process outsourcing company hiring almost 75 000 staff across UK, Europe, India and South Africa. Our goal is simple: to help our wide range of public and private sector clients improve service to their customers.
Capita Poland with two Business Centres in Kraków and Łódź hires almost 700 employees. We deliver multilingual business services that range from managing complex processes to more specialised support. That provides our employees with the opportunity to work for various clients and develop expertise in many disciplines.
Given our expansion plans and exciting new projects, Capita is currently recruiting for the position of:
The Resource Planner will play a critical role in ensuring Group Systems operates as efficient and effectively as possible. You will be responsible for assisting the Resource Manager with the planning and allocation of technical resources across multiple projects, managing the relevant Management Information (MI) & Data Analysis (Capacity & Capability Planning), together with providing general administrative tasks.
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Assisting Resource Manager in scheduling and allocating IT workforce, maximising productivity and balancing workforce availability in line with the demand forecast
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Optimising resource plan to adjust for exceptional short term capacity changes
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Ensuring Resource Management data is accurate and visible to Management Team
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Assisting Resource Manager with analysing MI
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Administration of Resource Management function including, managing the time booking process, coordinating recruitment activities, scheduling meeting room bookings, documentation management
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Supporting Resource Manager with other Resource Management activities
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Administrating the appraisal process
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Are fluent in English (C1 or above)
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Have strong MS Office skills, especially Excel
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Have experience within an administrative role
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Have experience with Resource Planning Software (considered an asset)
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Have Project Office experience (considered an asset)
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Pay attention to details
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Friendly work atmosphere and positive environment with a great work-life balance
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Workplace in the city centre
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Private medical healthcare
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Benefit packages including Multisport card
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A 30-minute lunch break included in the 8-hour working day
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After work activities (football team, volleyball team, charity events, etc.)
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Access to free in-house English classes with our dedicated English Trainer
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Opportunity to become one of the internal Trainers
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Work in an international and multicultural environment
