Retail Manager

Company offers:

• Experience working in a fast growing international company with a strong support from the HQ
• Great managerial level position within a team of motivated professionals
• Opportunity to take full responsibility for shop development together with managers in the HQ
• Performance-based quarter and yearly bonuses

Requirements:

• Native Polish speaker with fluent English language skills
• A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
• Analytical mind and familiarity with data analysis principles
• Customer service-oriented with in-depth knowledge of basic business management processes
• Ability to take lead and motivate a team while being a hands-on manager
• Energy and enthusiasm for taking a lead role
• Flexibility and ability to thrive in a fast paced, high growth environment

Responsibilities:

• Organize all store operations and allocate responsibilities to personnel
• Ensure strategic goals and sales targets of the stores are met by maximizing sales and profit
• Motivate the sales team to meet sales goals by training, mentoring and leading by example
• Show great sales example on the shop floor on the daily basis
• Coordinate staff rota to ensure customer satisfaction
• Deliver excellent customer service to ensure high level of customer satisfaction
• Analyse daily, weekly and monthly sales figures to ensure branch profitability
• Respond to customer complaints and concerns in a professional manner
• Hire, train and oversee new staff
• Deal with other departments such as finance, information technology, logistics, commerce or marketing