Manpower (Employment agency - certificate number 412) is the world leader in HR with 70 years of tradition. Currently, on behalf of our Client, we are looking for candidates to fill in the vacant position of:
Retail Manager
Miejsce pracy: Warszawa
| Numer ref.: RMA/076/ATE
Company offers:
- Experience working in a fast growing international company with a strong support from the HQ
- Great managerial level position within a team of motivated professionals
- Opportunity to take full responsibility for shop development together with managers in the HQ
- Performance-based quarter and yearly bonuses
Requirements:
- Native Polish speaker with fluent English language skills
- A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role
- Outstanding communication and interpersonal abilities
- Excellent organizing and leadership skills
- Analytical mind and familiarity with data analysis principles
- Customer service-oriented with in-depth knowledge of basic business management processes
- Ability to take lead and motivate a team while being a hands-on manager
- Energy and enthusiasm for taking a lead role
- Flexibility and ability to thrive in a fast paced, high growth environment
Responsibilities:
- Organize all store operations and allocate responsibilities to personnel
- Ensure strategic goals and sales targets of the stores are met by maximizing sales and profit
- Motivate the sales team to meet sales goals by training, mentoring and leading by example
- Show great sales example on the shop floor on the daily basis
- Coordinate staff rota to ensure customer satisfaction
- Deliver excellent customer service to ensure high level of customer satisfaction
- Analyse daily, weekly and monthly sales figures to ensure branch profitability
- Respond to customer complaints and concerns in a professional manner
- Hire, train and oversee new staff
- Deal with other departments such as finance, information technology, logistics, commerce or marketing
