In Job is an International Talent Search Company based in Verona and present in Europe, Russia, United States and Asia.
We provide professional staffing services and skilled recruitment for permanent and temporary positions with a proven track record of filling high potentials, experts, specialists and middle executives within leading private organizations.
Internally we have an impressive range of multi-sector-experienced industry leaders and traditional recruiters. Over the years we've placed more than 110.000 people in different fields. Thanks to our long experience we are able to offer the knowledge, the contacts and the conditions required to achieve a professional growth to those who rely on us.
Our team of experts, with an over 15 years of sectorial experience, is specialized in the following skillset:
- Sales & Marketing
- Finance & Accounting
- IT & Engineering
- Customer Service & Office Administration
The main practices we serve are:
- Food & Beverage
- Fashion & Luxury
- Industrial
- Professional Services
We are currently seeking to recruit an experienced Retention Manager fluent in Polish on behalf of our client, a reputable CySEC regulated company. This superb opportunity has arisen as part of the company's expansion and will offer the ideal individual the opportunity to utilise and contribute their skills and knowledge. If you have experience in sales/retention and you are a fluent Polish speaker apply now!
- Managing on-going client relationships
- Keeping up to date with market information and monitoring trends in all major currency pairings
- Liaise with other departments, when required, to escalate and resolve issues and/or report faults
- Provide training to clients on the use of the Company's products (including webinars)
- Explaining the payment process mechanism
- Maintain high levels of client acquisition, retention and deposits
- Ensuring customer satisfaction, professional communication
- Collaborate with the sales manager in order to set team targets
- Analyze clients trading behavior and engage accordingly to achieve high volume levels and redeposit
- Acquiring new and high deposits from existing clients
- Retaining high net worth clients
- Gain understanding of client needs before presenting relevant product and services
- Carry out any further duties assigned by the sales manager
- Native Polish and fluent in English is a must +any other language will be considered as an advantage
Salary Range: basic salary plus commission
