Risk & Healthcare Administrator Core with German [rekrutacja online]
Kraków
Nr ref.: 2021-42692
Specialist's responsibilities include back-office activities such as:
- Processing assigned tickets
- Following procedures and guides for the scope of work
- Acting as a SME for processes and resolving issues
- Participating in projects aimed at process improvement
- Participating in transition projects
- Conducting trainings for new joiners / other colleagues
- Continuously giving and asking for constructive feedback
- Coaching and mentoring less experienced colleagues
- Ensuring process documentation is up-to-date
- Actively attending / leading meetings with the team, internal clients
- Suggesting and implementing changes to tools and documentations needed to support effective service delivery
- Suggesting process and/or system improvements to team manager & team coordinator
- Participating actively in problem solving
- Working closely with other teams/internal clients to ensure that all work is carried out in a timely manner and to a high standard
- Cooperating closely with team coordinator as well as the team and making sure all deadlines are met
- Performing tasks assigned by manager
Domain Knowledge
- Good knowledge of insurance market would be an asset
Technical Skills
- Proficiency in MS Office
Analytical Skills
- Ability to analyse processes and identify areas for improvements
- Ability to identify and respond to risks
- Excellent attention to detail
- Strong ability to think creatively
Communication Skills
- English - level B2/C1
- German - level C1
- Excellent communication skills
- Understanding and applying appropriate communication style
Time Management
- Able to meet tight deadlines under time pressure
- Able to prioritize tasks according to volumes
- Excellent time management and organisational skills
Work ethos
- Strong work ethic
We offer:
- The best medical cover on the market with free dental care
- Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
- Stability of employment and permanent contract after trial period
- Brand new office supporting collaboration, flexibility and activity based working
- Internal career opportunities and individual development plan
- Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
- Lots of social events, charity actions and opportunities to integrate with colleagues