Ogłoszenie numer: 1937079, from 2018-03-22
Complex of two hotels with 393 rooms, 16 multimedia conference rooms and premium wellness SPA no. 5, operating under brands from Hilton Worldwide in Krakow - Doubletree by Hilton hotel Krakow & Convention Center and Hampton by Hilton Krakow, are looking for the perfect candidate for the position:
Sales Manager - MICE
Location: Kraków
Job description
A MICE Sales Manager serves as the hotel representative to prospective clients and customers who need to rent rooms requiring group accommodations and/or meeting space and food and beverage service.
What will I be doing?
As MICE Sales Manager, you will manage group accommodations actively converting customer enquiries into confirmed sales. The MICE Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Maximise all Group, Conference, and Event revenue opportunities
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Proactively seek new business opportunities
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Organise hotel promotional activities
- Represent the Hotel at International Trade Shows
Requirements
What are we looking for?
A MICE Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Demonstrated previous experience in a Reservations and/or Conference and Events Sales function in the hotel/MICE sector
- Pro-active Sales experience
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capability and an ability and desire to coach selling techniques to their team
- Excellent organizational and planning skills
- Accountable and resilient
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems
- Previous experience in the same or similar role
