Accenture Capability Network provides specialized industry and functional expertise to help clients confront their most strategic challenges. At Accenture Capability Network your impact & career will be truly global.
Join the Capability Network to become part of the next generation of management consulting for a career with global scale. Working with prestigious global brands and organizations worldwide, you will provide deep and strategic industry or functional expertise, irrespective of client location, to help them target and deliver new sources of value and confront their most strategic challenges.
In our Warsaw Capability Network team of over 300 consultants your impact will be truly global as you leverage an unmatched network of people, knowledge, tools and technology and work alongside some of the best thinkers in the industry.
We are growing and constantly expanding the Capability Network Team in Warsaw. We are looking for an experienced and accomplished Sales Customer Services professionals.
Sales Operations Analyst – CRM Sales
Workplace: Warszawa
Nr Ref.: 00331252
Job Description:
- Management consulting professionals focus on strategy and take responsibility for organizational change and business transformation
- Sales professionals design/develop strategies to improve the effectiveness of sales organizations through process reengineering, sales talent management, incentive management, and operations optimization
- Sales Incentive Compensation professionals
- Design and develop incentive compensation programs to help clients optimize their sales compensation investments and reinforce target behaviors to drive high performance sales
- Sales planning and business process design activities including sales coverage and capacity modeling, pay for performance analysis [for cross channel sales engagement scenarios], territory alignment, quota setting, and sales incentive program communications
- Additional engagement opportunities include: value targeting, organization and business process design for the administration of incentive compensation; integration of sales incentives with broader talent management programs; identification of improvement opportunities [for the underlying business process and technology operation] and the development of associated business cases and prioritized implementation roadmaps
Key responsibilities may include:
- Driving the modeling, analysis – including competitive benchmarking, design of sales incentive compensation programs, review of total pay and alignment with corporate total rewards and performance management strategies: analysis of total pay, survey benchmarking, SPIFFs, plan design and complexity, pay and performance analysis
- Identify opportunities to optimize sales compensation spend through detailed analytics and make recommendations for change, including: improvements to forecasting, plan design, quota setting, coverage models, distribution and pay sensitivity modeling, job design, sales role architecture, revenue forecasting, goal allocation, and alignment with product and account segmentation
- Business diagnosis and financial modeling activities including analyzing and assuring the quality of data collected
- Identifying and prioritizing account level value creation opportunities based on assessment activities and an understanding of client high level visions, performance gaps, and needs
- Help define target operating models for a client's ICM organization, and processes
- Preparing the client for deployment of new incentive programs, policy changes, process and organization changes, and potential technology implementations (communications, training)
Working Conditions:
- Headquarter: Warsaw as primary place of work
- Willing to work at client’s locations mostly across Europe, but also other locations, for short or long term
- Willing to travel min. 50% (annual) of time and could be more. Travel is required and may be 80%-100% on a weekly basis on some projects (typically Monday – Friday) for some periods during the year
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Minimum bachelor's degree
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2+ years’ experience with Sales, Sales Operations, and Sales Technology Enablement, or related organization alignment, focused on the business process administration of sales incentives – from sales incentive planning and modeling through tracking, calculation, reporting and analysis, and dispute resolution
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2+ years’ experience in role working with the sales force to design and implement sales incentive programs or related activities such as quota setting, segmentation, and coverage model
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Implementation of enabling technology solutions (e.g. Callidus TrueComp, Centive, eXactly, Merced / Practique, Oracle IC, Siebel ICM / Motiva, Trilogy, or Varicent) desirable
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Excellent English communication skills (written & spoken) is required
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Experience working on a large-scale Business / Operational Transformation project desirable
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Strong program management skills
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Experience working with “C” level executive clients
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Global exposure will be desirable
- Permanent employment contract
- Attractive benefits package
- Challenging job in a professional and multinational environment
- Opportunity to gain skills, knowledge and experience, together with highly marketable specialists
- Opportunity to work with Global TOP Clients on large projects
- Core training program in US headquarter
- Dynamic, international working environment
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to continue building your career.
