You combine your dedication to high customer service with strong competences in controlling the order flow
Aluwind is a leader in production and development of mechanical and logistics solutions for customers in the wind industry - onshore and offshore – and has factories in Denmark, the USA, China, and is now establishing a new factory in Poland (Wroclaw). With our modern production facilities, strong technical competencies, as well as constant focus on flexibility and quality. We are known, as a professional and reliable partner determined to provide the best possible products and solutions for our customers. We have a defined growth strategy, which implies continuous development of the employees’ competencies as well as continuous improvements of processes and procedures. Aluwind is a subsidiary of the Alumeco Group - a most consolidated Danish owned international group.
Key responsibilities and main tasks
In close co-operation with Sales and production, you will become responsible for the daily control of the sales order flow and play a key role ensuring the match with the customer’s requirements. Your primary tasks will includes:
- Establish and process customer order handling including return and repair orders
- Follow-up and ensure an on-going alignment with production, planning, logistics and in special cases with sub-contractors
- Manage invoice issues both credit and debit notes
- Ensure a high level of customer service also in handling customer claims, proactively keep in a that customers informed and offer aftersales support
- Ensure that customer data and prices are up-dated and maintained in SAP
- Seek information and update SAP transactions (VA01, VA05, MD04, VK11, VK14)
You will become part of a dynamic team responsible for controlling the flow of customer orders. You will have a broad contact surface both internally and externally, as you will experience an alternating workday in a development-oriented environment.
Skilled Professional
You have a dedicated focus on customers combined with a proactive, service minded and flexible approach to your tasks. You possess a natural impact, focus on details and quality and are able to keep the overview in a dynamic and busy working environment with a sound sense of humor.
As a person, you thrive with challenges, development and responsibility. You communicate freely in English and preferably, you are familiar with SAP.
As your tasks to some extent will base on technical material and specifications, it will be an advantage to have experience with technical products.
We offer
A dynamic position with unique personal and professional challenges in an international group with a defined growth strategy in a competitive, international market. You will get a unique opportunity to influence and participate in the creation and establishment of a successful, leading manufacturing unit in Southern part of Wroclaw, where you also will be located.
We focus on continuous improvements and optimization according to our values and at the same time, we emphasize an attractive working environment with a flat structure and short decision paths.
We offer attractive benefits and a salary matching your qualifications and experience.