- Strong Customer Service skills and client-focus attitude
- Excellent knowledge of English, both written and spoken (level C1-C2)
- Ability to work under pressure and to stick to the deadlines
- Strong time & task management
- Excellent communication and interpersonal skills, both verbal and written
We are currently looking for a Candidate who will be working as Contract Monitoring Analyst for Capgemini Poland. We search for the support to existing THOR (The Heart of Relationship = application tracking contracts and relations with our clients) in PMO team, which services various SECTORS within British accounts.
The purpose is to manage relationships process for opportunities in THOR. The tool is meant to ensure the delivery of a high quality, customer focused service to client. THOR App Analyst makes sure the process is controlled/managed according to the agreed procedures and client’s expectations.
- SPOC for the management of and new entries to THOR
- Manage closing process/month end
- Running weekly THOR calls
- Reporting - Management Information creation and provision – pipeline and sales info – e.g. for pipeline call (Sales community provided with timely and accurate information about sales data, as well as with positive suggestions and potential solutions)
- Ensuring that THOR pipeline opportunities are correct, and each represents the best current understanding of the portfolio lead in terms of values, timing, probability, service lines involved and other parameters – making updates as requested
We are the individuals, who work independently and take the responsibility for assigned tasks. We support each other and focus on team spirit on a daily basis. We are not only the group of 20 people, but we are a Real Team.
We work for British Clients and we cooperate with our UK Capgemini colleagues.
Person who will join our team will be supporting the leading airport UK company in Polish PMO Team. This position requires strong communication and time & task management skills, but simultaneously gives great opportunity to grow up in a mature and friendly environment.
- Contract of employment for an indefinite period
- Working in a close-knit team and a friendly atmosphere
- Development of expert or leader competences
- Bonuses, including those for recommending new employees
- A wide range of training and cofinancing of courses
- Additional life insurance
- Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
- Integration events and joint celebrations
- Annual family picnic
- Employee volunteering opportunities and interesting CSR projects
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care, also for your family
- Bicycle parking and carpooling
Capgemini is one of leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, intelligent automation or knowledge management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.