Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
- Current state assessment of the IT environment, IT products and associated processes
- Collating the business related requirements as part of project mobilisation
- Propose improvements and solutions in the area of IT Products, Processes and IT Services
- Work on the conversion of IT Products into IT Services
- Supporting the build and implementation of a new Operating Model that supports a Service Oriented organization.
- Work on IT service design(s) and standarise the service design process
- Definition of SLA's and SLA's standards
- Building processes around IT services
- Work on the IT services catalogue
- A key member of the project team
Essentials Skills and Qualifications:
- 10 years' experience and necessary qualifications as IT Business Analyst / IT Requirements Engineer or equivalent role, within an IT organisation working in a global environment
- Solid expertise in ITIL processes / ITIL certification desired
- Information Technology background, preferably within IT infrastructure area - IT Hosting / Datacenters / Networks / Databases, IT End User Services, IT Application Platforms, IT Security
- Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into requirements and functional specifications
- Experience in IT Service Management and / or IT Service Transformation. Support or management of IT related organizational changes.
- Excellent written and verbal communication skills in English
Desired Skills and Qualifications:
Additional Requirements
- Knowledge of the Business Analysis Body of Knowledge (BABOK). Certification is an advantage.
- Ability to maintain excellent relationships with and to influence key stakeholders
- Ability to work through ambiguity and complexity to create propositions to support solutions and investment decisions
- Ability to leverage excellent written and verbal communication skills, producing material to sell a concept or support a Business Case, proposal or solution
- Experience in global project delivery with a proven history of providing analysis and solutions that supports successful project delivery in a matrix environment
- Ability to shape and implement working practices and standards
- Collaborative and client focused
- High professional standards
- Demonstrated ability to facilitate coordination of processes and work collaboratively
- Comfortable working with people up to Management Director level
- Proficiency in MS Office applications, such as Word, PowerPoint, Excel, Access, Visio, as well as data visualisation tools such as iAnalyze, Tableau etc. or similar
- Solid process design and process engineering skills
- Experience in financial institutions beneficial
- Positive approach to challenges and can do attitude
Join Luxoft and become a member of our open minded, progressive and professional team. In this role you would be responsible for infrastructure service transformation for one of top tier investment banking customers. You will have a chance to grow your BA and management skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.
The CTO Change IT Senior Business Analyst will be supporting a range of strategic IT programs and project(s) that collectively help drive the Change the Bank agenda. Collectively we will look to achieve strategic ambitions by delivering timely, secure and best-in-class enterprise technology services, sourced both internally and externally, while balancing cost and risk. The role will support the transformation of the IT operating model into IT Service orientation.
Whilst the IT Senior Business Analyst is not expected to be a technical expert, he/she is expected to have a relevant background in IT enterprise infrastructure and IT Service Management, ITIL processes combined with strong capability in Business Analysis / Requirements Engineering.