Service Desk Specialist IT with Finnish language

Our client is a global IT, consulting and business process services company. Currently we are looking for Finnish speakers on the position of IT Help Desk Specialist. If you would like to developing in an international environment and learn new skills from information technology sector the opportunity is waiting for you! You will be responsible for:

• Answering customer's questions regarding computer system, software and hardware issues;
• Handling 1st line and 2nd line incoming queries via phone, email and chat;
• Using diagnostic programs related to problems solution.

Must haves:

• Very good command of Finnish, comunicative command of English;
• Strong interpersonal skills;
• Problem solving skills;
• First experience in Customer Service in an international environment is a plus;
• Be ready to work in change shifts (you can also provide with your preferences).

What company offers:

• Indefinite employment contract;
• Attractive salary 6 000-9 000 PLN gross depends on experience (0-5 years);
• Attractive bonus system;
• High volume environment and professional support for future growing.