Service Desk Team Leader
Łódź
Service Desk Team Leader
Łódź
Nr Ref.: 1071860
Łódź
Nr Ref.: 1071860
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For our client, international company we are currently looking for Service Desk Team Leader.
The person on this position will be responsible for coordinating the work of the global service desk, mentoring, training new employees, prioritizing tasks and providing daily support for the team. Moreover, Team Leader will support the Manager in the day to day activities of increasing the quality of services.
The suitable Candidate for this role should have the experience in service desk support with solid technical background. You should possess the knowledge in the best practices connected with service desk work, also knowledge of ITIL will be a strong asset.
Due to working in the international environment - very good English (both written and spoken) is a must.
This is a great chance to perform the leadership function of the global team. Our Client offers the opportunity to work within international environment based on stable work conditions and lucrative benefits package.
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