Job Description
- Provide technical support of Arcsight devices
- Participate on our global team in a variety of projects involving Arcsight
- Provide User administration and security hardening of Arcsight
- Automating tasks to create reliable monitoring
- Responsible for creating Use Case rules and filters in Arcsight
- Provide reports and dashboards on workloads and performance
- Produces and maintains documentation for system support
- Monitors Arcsight system, including setting alerts to maintain the stability of the environment, application and error logs, and back-ups
- Serves as key person in troubleshooting system problems, taking ownership of problems to resolution
- Assists with analyst using ArcSight and other tools to detect and respond to IT security incidents
- Analyzes performance trends to optimize system performance
- Responsible for tuning Arcsight connector resources, developing FlexConnectors and Parser overrides, and installation or upgrade of SmartConnectors
- Produce reports identifying significant or suspicious security events to appropriate parties. Include latest security threat information and tie back to specific intrusion sets of nation state actors when possible.
- Review assembled data with firewall administrators, engineering, system administrators and other appropriate groups to determine the risk of a given event.
- Review and evaluate network modifications and recommend security monitoring policy updates.
- Establish procedures for handling each security event detected
- Willingness to be on-call for emergencies and support other IT SOC activities if needed
- Minimum of four years of progressively increasing responsibility SIEM operations.
- Experience with database administration MySQL, MSSQL performing back-up and recovery procedures, troubleshooting SQL issues, performance tuning and security configuration
- At times your response may be required on evenings or weekends.
- Excellent command of English (written and spoken)
- Candidate must hold an Undergraduate or Master's Degree in MIS, Computer Science, or related field from a recognized college or university or equivalent work experience
- 2 years of IT experience with minimum 2 years total ArcSight security operations experience.
- Scripting experience prefer experience with SQL, PowerShell, Python, Perl
- Strong working knowledge of Arcsight SIEM, troubleshooting networks and ArcMC management tools
- Understanding of virtualization (VMWare)
- Working knowledge of Linux or Windows security installations, patching, configuration, SSL certificates, creating User Accounts, and maintenance
- Experience with data base administration
- Ability to identify to troubleshoot issues and identify root causes
- Experience with API integrations
- Ability to interact with vendors, clients and internal teams in a professional and articulate way
- Professional training and onboarding package
- Private medical care
- Life insurance
- Retirement scheme
- Multisport card
- Service award
- Vacation award
- Relocation package
