Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
The Social Media Monitoring Analyst will be responsible for monitoring and analyzing social media items (newswire articles, online news channel articles, Twitter & Facebook posts, YouTube videos, forum posts, blogs etc.).
Key areas of focus
- Reading, interpreting and analyzing of online content
- Writing short, concise descriptions of analyzed posts and categorizing them
- Customer request identifying and alerting
- Preparing analytical reports based on previously monitored online content
- Maintenance and adaption of an online social media monitoring application
- Fluent English and Spanish
- Knowledge of German will be an asset
- Minimum one year of proven experience with exposure to analyzing and summarizing on-line media content
- Ability to freely write editorial summaries about complex business in high quality to capture the most important aspects
- Analytical thinking and ability to derive conclusions, insights and recommendations from findings
- Exposure to financial services or proven interest in media relations, journalism, translating will be important assets
- Mindset for learning business domain (Financial Services) knowledge
- Skills in planning and prioritization, detail orientation and results focused
- Very strong communication skills
- Good knowledge of MS Excel
- Strong multi-tasking, time-management and interpersonal skills
- Ability to collaborate across multi-national teams and individuals
- High degree of flexibility
- Challenging job in a professional and multinational environment
- Trainings and development programs
- Opportunity to gain broad analytical skills, experience and highly marketable specialist expertise
- Opportunity to gain broad experience in translating
- Significant work atmosphere and tools
- Attractive salary and social package
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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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