Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Lodz region and employ around 2500 specialists that provide services in nearly 30 languages.
Currently we are looking for the candidate for the position of:
Sourcing & Procurement Team Leader with French
Location: Lodz, Poland
Key responsibilities:
- Managing the performance of the team, ensuring that the service levels are met
- Setting, managing and achieving strategic goals for the team
- Monitoring risk of service provided and ensuring implementation of mitigation measures
- Coaching, mentoring and developing team members
- Providing operational support to team members
- Handling client communication and escalations
- Coordination and implementation of tools in the team
- Ensuring a correctness of procedures and internal control function
- Direct cooperation with customer and dealing with customer escalations
Requirements:
- Very good command of English and French
- Min 1 year of experience on similar position, preferably in BPO/SSC area or sourcing and procurement area
- Willingness to work on II shift (working hours form 2 pm – 10 pm)
- Experience in relations with Clients
- Knowledge of SAP environment will be an asset
- Very good knowledge of MS Office
- Excellent communication & interpersonal skills
- Leadership skills
- Drive for results
- Willing to work in fast moving environment
We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- Set of social benefits to choose from
- Salary adequate to your competencies
- External and internal training programme
Only applications with the below enclosure will be accepted:
Zobacz Profil Pracodawcy