Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Specjalista ds. reklamacji
Praca Stała
Workplace: Warszawa
Nr Ref.: REK/JOI/11
Job Description
- Investigation, resolution and reporting of all customer related complaints (computers, printers)
- Appropriate record of all cases for audit purposes
- Following the company policies, procedures and law regulations
- Preparing weekly reports and updates of work
- Attending meetings and trainings organized inside and outside the base office
- Min. 2 years of customer support experience
- Higher education
- Very good English language skills
- Ability to deal with difficult, challenging conversations
- Strong negotiation skills
- High level of soft skills and empathy
- Ability to work to strict deadlines
- Good organization and time management skills
- Full-time employment contract
- Opportunity to gain experience in an international IT company
- Friendly atmosphere and comfortable working environment
- Private health insurance after a trial period
Zainteresowane osoby proszone są o wysłanie CV wraz z informacją na temat oczekiwań finansowych oraz dostępnością do podjęcia pracy.
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