About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.
Your potential has a place here with TTEC's award winning employment experience.
As a Business Development Representative with Portuguese-English working Hybrid in Krakow, Poland, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Poland says it all!
What You'll be Doing
Looking to build long term relationships as a trusted advisor? Do you have a passion to maximize sales opportunities over the long term? You'll deliver amazing customer service and uncover sales opportunities for our technology client's customers. With a consultative selling approach and focus on revenue targets, you'll cultivate existing customer relationships while establishing and maintaining long-term relationships. You'll work both independently and collaboratively with a cross-functional team to identify and solve business technology needs in a cloud-based environment.
You'll report to the Operations Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.
During a Typical Day, You'll
- Bring your passion to negotiate with brand knowledge to close a sale, handle objections and rebuttals during customer interactions
- Recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sales opportunities
- Build a healthy sales pipeline to achieve main targets
- Support customers ranging from small to medium size businesses or advertising agencies and C-Level business contacts supporting cloud-based technology
- Bring your curiosity to stay on top of the trends in the technology industry
- Experience prospecting, developing accounts, negotiating, and closing deals
- Develop partnerships and communicate with high-level decision makers to assess needs
- Some understanding of cloud-based software
- Verbal and written proficiency in both Portuguese (minimum B2+/C1 level) and English (minimum B2 level)
- 1+ years demonstrated sales experience
- A solution-oriented mindset and comfortable working to resolve issues before escalating to the next level
- Reside in or able to relocate to the Krakow are
- Base salary plus performance-related bonuses opportunities
- MyBenefit - Kafeteria
- PPK Plan
- Employee Referral program
- VISA and Work Permit reimbursement if needed
- Additional days of annual leave
- Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
- Multisport Card
- Flexible working hours and additional days of annual leave
- Partial language course reimbursement program as well as tuition program for sales courses and studies
Poznaj
TTEC
At TTEC (formerly TeleTech), you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other.
Founded in 1982 and with 50,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. We are one of the fastest growing BPO Companies in the Polish market. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Not only will you have the chance to create amazing experiences for yourself, you’ll get to help create them for others.
One of the qualities we cherish most are loyalty and precision. We are incredibly devoted to personal approach and we try to satisfy everyone’s necessities. Thanks to our stable structure we created our values that we follow every day!
