Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2500 specialists in its offices located in Krakow and Katowice.
Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:
A Supplier Activation Specialist is the main interface to the suppliers and responsible of the activation process, i.e. small projects with a lead time from three weeks to two months. The role also includes some pre-sales activities and issue resolution of current connections to some extent. The Supplier Service Management team is part of Operations which includes all teams that interact with our customers in daily operational work. Our team consists of motivated and skilled persons that focus on our supplier network with supplier related services such as supplier activations, supplier integrations, catalogue improvement projects and ad-hoc requests related to on-going operations.
- Lead Supplier Activation projects following standard processes
- Train suppliers in the tools and applications included in platform
- Requests from activated suppliers in our supplier network
- Participate in supplier summits and start-up meetings with buyers and suppliers
- Lead quality improvement projects towards customer
- Work with continuous improvements of internal processes and routines
- Proficiency in English is a must
- Fluency in Portuguese and/or Spanish will be an advantage
- Client and value adding mindset
- Strong analytical skills and a structured way of working
- Ability to take own initiatives and be the driving force within supplier activations
- Open mind and positive attitude
- Good communicative and presentation skills
- Interesting and stable job in international team
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Intensive training package
- Opportunity of personal development in a multinational environment
- Friendly working atmosphere
