Apex Systems provides organizations with scalable IT staffing and services solutions to address critical gaps in their current workforce and augment workforce management strategies. Complementing our staffing solutions with deliverable-based services enables us to also help organizations drive better business performance. We serve Fortune 500, mid-market, and emerging companies in all major industries, including financial services, business services, consumer industrials, technology, healthcare, government services, and communications. With over 65 locations throughout North America and a candidate pipeline of more than 5 million, we are equipped to serve our clients wherever needed. Apex combines with parent company On Assignment to be the 2nd largest IT staffing and services firm in the U.S. In addition, Apex earned Inavero’s Best of Staffing® Client Diamond Award and Best of Staffing Talent Award for providing superior service to their clients and job seekers.
On this team, you will get the opportunity to work in a uniquely diverse and socially responsible environment with one of the most creative companies in the high-tech industry. You'll be coached and mentored by some of the industry's brightest minds who will help challenge and develop your technical skills.
Who You Are
In this role you will:
• You will interface internally with CSEs, SEs, NCEs, Technical Leaders and internal engineering departments.
• You will provide second/third level technical support for ACI technologies
• Apply your analytical skills and technical knowledge to solve product and software problems of moderate to high complexity.
• Provide technology/product training and intellectual property material as required
• Utilize moderate to complex lab setups to recreate and solve problems
Minimum Qualifications:
• Expertise with Nexus, Catalyst or Layer 2 / 3 Switching and Routing protocols
• Bachelor's Degree or equivalent work experience in Computer Science, Computer Engineering, Electrical Engineering, or related field
• 1-2 years of customer support experience, including strong troubleshooting skills and ability to handle critical customer issues/problems
•Must have knowledge of Data Center industry, products and protocols (N9k and N7k)
Desired Skills:
• HP, IBM, Dell Server Support, or certifications, MCSE, VCP, CCNA, CCNP, CCIE- VCP or CCNP/DCN
• Do you have great verbal and written communication skills?
• You have the ability to work effectively with and provide guidance to other members by figuring out methods and procedures on new assignments, mentoring more junior engineers and promoting/soliciting ideas within team
• Experience with load balancing, firewalls, OpenStack, and UCS
*Knowledge of Linux
• Experience with multiple distributions (Red Hat, Ubuntu, etc), networking (bonding, bridging, iptables, vlans, OVS, etc), virtualization (KVM, libvirt, etc), and server software (Apache, open iSCSI, NFS, MySQL and/or Galera, MongoDB, etc) are all strongly desirabl
• ACI knowledge is a plus
