Teleperformance Group is a people-centric organization – it distinguishes us from our competitors.
Our business environment is fast moving and constantly changing. This presents exciting challenges for us and that is why we are seeking people to help us develop and to provide our clients and their customers with outstanding service.
If Teleperformance sounds like a place you would like to work, and you would like to be part of our exceptional team, join us and conquer the business world! Everyday.
For our prestigious client (new technology/consumer electronics sector) we are currently looking for a candidate that is outgoing, well-spoken, adaptable and pioneering.
In exchange for your skills we offer you a position as:
Trainer
Miejsce pracy: Warsaw
Responsibilies:
- Identifying training and development needs within a team of Contact Center Agents,
- Designing and expanding training and development programmes based on the needs of the team, Project Manager and the individual,
- Working in a team to create motivation programmes,
- Creating and developing of training content.
Requirements:
- High school diploma (prefarable Psychology, Human Resources Management),
- Fluent command of English (proficiency level),
- Ability to communicate in German is desirable but not essential,
- Advanced level of communication skills - clarity in argumentation of the point of view, selling the ideas to the counterpart, being convincing,
- Presentation skills - audience management, PowerPoint preparation, convincing speech,
- Exceptional organisation and planning skills,
- Patience and confidence,
- Self-motivation and the ability to motivate others.
We guarantee:
- Competitive salary,
- Contract of employment and benefit package – private health care, sport card (Multisport Plus), group life insurance,
- Pleasant work conditions in a modern office in multicultural work environment;
- Stable job and working hours,
- Professional product and procedural trainings package,
- Career opportunities.