Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
As Training Specialist you will be responsible to provide training to the ACN RCO Team - Design and deliver training programs including induction, employee development, management development, systems, product, desktop training, etc. and to support global L&D Initiatives.
- Design and deliver training programs including induction, employee development, management development, systems, product, desktop training, etc.
- Plan, organize and direct a wide range of training activities.
- Research, write, create, develop training materials.
- Participate in and lead meetings to determine training requirements.
- Manage training calendar.
- Deliver training using a variety of methods to include classroom learning, computer-aided training manuals, etc.
- Work with Internal Champions to ensure training is delivered to the highest quality and efficiency.
- Attend to all training administration.
- Evaluate training courses and materials and make continuous improvements as required.
- Research and develop Compulsory Basic Training and web-based training materials.
- Conduct feedback sessions on training programs and make changes accordingly.
- At least 6 months within current role.
- Operations experience, preferably in AR or Training department.
- Fluency in English (both spoken and written) is a must.
- Have exposure and aptitude to the training environment.
- Applies principles of adult learning in the design and delivery of group training at all levels.
- Demonstrates continuous effort to improve processes and work cooperatively and jointly to provide quality and seamless training excellence.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Knowledge of up-to-date and innovative training techniques.
- Manage own time and ensure that the training is timely and effective.
- Strong influencing skills with the ability to influence at all levels.
- Personal Attributes required: Proactive and self-motivated.
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.