1st line IT support with languages
Miejsce pracy: Kraków
Nr ref.: JO-1312-276125krkh_45
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, we are looking for 1st line IT Support with languages
Responsibilities:
- Provide support for basic IT issues for foreign customers (handling incoming phone calls and e-mails)
- Analysing and solving problems regarding technical assistance with various applications and products
- Keeping records of all customers’ enquiries in the reporting system
- Contact with the IT team - sending the complex problems
Requirements:
- Understanding of IT infrastructure
- Interest in IT
- Good Microsoft Office knowledge
- Very good knowledge of English
- Very good knowledge of German or Dutch or Portuguese or Italian or French or Spanish
- Good planning and organization skills
- Advanced knowledge of IT issues in not a must as our client offers a package of trainings
Company offers:
- A friendly working atmosphere in a dynamic team
- Opportunity of developement in an international company
- Competitive salary with benefit package