Grafton Recruitment jest częścią Grafton Employment Group, która działa w ramach stale rosnącej sieci biur na całym świecie. Jesteśmy jedną z wiodących firm rekrutacyjnych na terenie Europy, prężnie rozwijamy się na pozostałych kontynentach. Wśród naszych Klientów są najbardziej znane międzynarodowe oraz polskie firmy. Budujemy długotrwałe relacje z naszymi kandydatami i staramy się opierać współpracę na partnerskich kontaktach. Kandydaci mają możliwość współpracy z wyspecjalizowanym zespołem konsultantów pracujących dla wszystkich branż.
1st line support (IT Analyst)
Miejsce pracy: Kraków
Nr Ref.: 6-10-32510/PC
Opis stanowiska:
Currently for our client the American corporation, the global leader in consulting, design, design-build, operations, and program management we are looking for
IT Analyst
The main duties:
- Responds and diagnose problems received via phone, chat or electronic online support
- Problem recognition, research, isolation, resolution and follow-up steps
- Use of Standard Operating Procedure and help desk call tracking systems
IT Analyst
The main duties:
- Responds and diagnose problems received via phone, chat or electronic online support
- Problem recognition, research, isolation, resolution and follow-up steps
- Use of Standard Operating Procedure and help desk call tracking systems
Wymagania:
- 1- 2 years of experience in helpdesk
- English language skills C1 (spoken and written)
- IT knowledge (software, hardware, LAN/WAN)
- Experience in Active Directory, Remedy
- Good knowledge of Windows Operating system 7 and Microsoft Office 2013
- Strong interpersonal skills
- Excellent team work skills
- English language skills C1 (spoken and written)
- IT knowledge (software, hardware, LAN/WAN)
- Experience in Active Directory, Remedy
- Good knowledge of Windows Operating system 7 and Microsoft Office 2013
- Strong interpersonal skills
- Excellent team work skills
Informacje dodatkowe:
Benefits:
- Challenging and interesting duties
- Cooperation with qualified specialists
- Possibility of career development
- Private medical care for you and your family
- Office hours (8 hours per day- max. until 6pm)
Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.pl
- Challenging and interesting duties
- Cooperation with qualified specialists
- Possibility of career development
- Private medical care for you and your family
- Office hours (8 hours per day- max. until 6pm)
Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.pl
