Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Accountant English Speaker
Place of work: Kraków
Ref. no Praca.pl/Acc/Eng/KRK
Job description
We are looking for a candidate who wants to join our O2C team and deliver services for our Client in this area. The scope involved covers processes: Customer Master Data, Order Processing, Billing, Dispute Management, and other AR related functions.
Main accountabilities
- Demonstrates understanding of respective F&A processes and procedures
- Ensuring timely and accurate input of Subscribers Reports, creation of Master Data requests and billing runs
- Handle regular communication with the Client counterparts and build relationship with them
- Dispute resolving with internal and external customers, manage customer complaints and initiate corrective actions,
- Preparation of invoices (+ dealing with queries) & license fee understanding calculations
- Work with and understand multiple AR systems, company divisions and cultural difference between customers
- Administrate real time information from management system
- Obtaining application and allocation instructions of monies received
- Problem solving within a cross functional team
- Reporting
Candidate’s profile
- University degree or equivalent
- Very good English skills (B2/C1) is a must
- Excellent analytically skills is a must
- Advanced in the use of Microsoft Office Software Applications in particular Excel
- Able to use financial systems according to instruction for routine purposes. Knowledge of SAP will be an asset.
- Good Customer Service skills and client-focus attitude
- Strong interpersonal skills and proactive approach
- Ability to work under pressure, with tight deadlines and fast changing environment
- Teamwork approach
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
