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Service Delivery Operations is the IT operations team of Global Customer Care organization. Our mission is to support our internal partners (Global Call Centers, Network Operations Center, Secure Operations Center, Federal Operations Center, etc.) as well as providing support for our external customers to ensure their infrastructure and systems are operating as expected.
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Application Support Specialist
Miejsce pracy: Kraków
Job ID: 113348
Scope of Responsibilities/Expectations:
In this position you will be responsible for the configuration, performance and optimization of Netcool, Nagios, FullVision, Arcsight, and SiteProtector applications. Responsibilities will also include working with business stakeholders to capture requirements, design and develop the system, perform system validation, develop and administer training and provide system maintenance.You will be required to:- design, organize, modify, and support Application systems- Effectively perform these duties & conform to existing process and best practices.- Understand software and hardware fundamentals to operation of documentation system.- Understand and implement disaster recovery considerations to include downtime procedures.
Specific Knowledge/Skills:
- 3+ years of support of Linux systems (Red Hat preferred)- Troubleshooting experience in working with product vendor and customers.- Understanding of firewalls, LANs, and WANs-A network background- Windows OS experience will be an advantage- Quick leaner
We offer:
- Work in multinational team with cutting-edge technologies - Competitive salary package- Strong team-oriented culture- Comfortable work conditions- Private medical coverage- Life insurance and Multi-benefit Card
If interested please apply through online form available at APLIKUJ TERAZ button below.
