Assistant Department Head of Custody Operations
Kraków
Assistant Department Head of Custody Operations
Kraków
Nr Ref.: 1045450
Kraków
Nr Ref.: 1045450
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
On behalf of our client, an American company from the banking sector, we are looking to recruit an Assistant Department Head Custody Operations.
Person working on this position will be responsible for executing the Custody strategy of Polish Regional Hub as well as managing the day to day business of the Custody Operations department in Krakow.
This position will oversee the service delivery of our functional areas within Custody including Asset Servicing, Clearance & Settlement, and Middle Office Operations. A successful candidate will build strong collaborative networks across multiple business lines throughout the global organization.
While working on this position you will ensure the smooth, effective operation of the department including: proper product delivery, proper escalation and resolution of high exposure items, maintaining the proper balance of cost, control and client service (3Cs), and maintaining proper standards and controls. You will provide oversight of all disciplines within Custody Operations and liaise with division executives to ensure that the teams are properly aligned with the division strategy, goals and objectives and have the information and tools necessary to succeed. What is more you will identify trends and assess the capabilities of the teams to meet market requirements as well as implement and maintain KPIs and other management tools to determine the team's performance and ability to meet volume and accuracy standards. Your duties will also include overseeing and ensuring training and cross training of employees on relevant job functions and providing ongoing feedback and coaching to staff.
As Assistant Department Head Custody Operations you will manage and implement controls effectively to alleviate any areas of potential risk. You will take remedial action to prevent errors and near misses from recurring and liaise with internal and external auditors. Additionally you will act as the senior point of escalation for the team and other Divisions for any custody related issues and proactively manage the resolution process with frequent updates and satisfaction measures.
As an ideal candidate you will have minimum 8 years of relevant professional experience gained in Financial Services industry including prior management experience in a global environment. You must be a fluent English speaker with exceptional communication and presentation skills. Strong continuous improvement mindsets along with client focus and product development skills are also required on this position. What is more we are looking for people with outstanding attention to detail and ability to deliver highest standards under tight deadlines.
Our client is able to provide a package with salaries that are competitive and rewarding as well as benefits that meet the wide-ranging needs. This is a great opportunity to join a leading, progressive business and to be involved in high-profile projects in a friendly environment.
If you are interested please do not hesitate to send us your CV in English.
In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".
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