LOCATION: Wrocław
At intive we believe that emerging digital technologies make life easier. Therefore with more than 1000 people on board we are helping forward-thinking enterprises to design and build smart applications, software solutions and turn ideas into digital reality all around the world.
To achieve best results we are constantly challenging assumptions and establish approaches following our company motto - never settle.
Business Analyst
Ref. No.: BA/WRO/1018/PR
You will be a good match if you have:
- 5 years' experience as IT Business Analyst / IT Requirements Engineer or equivalent role, within an IT organisation working in an international environment
- Experience with ServiceNow platform as a strong advantage
- Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into requirements and functional specifications
- Excellent written and verbal communication skills in English
- Information Technology background, preferably within IT infrastructure area
- Solid understanding of ITIL
- Previous experience working with/within AGILE teams, in particular SCRUM
- Ability to maintain excellent relationships with and to influence key stakeholders
As a part of our team, you will be responsible for:
- Elicitation / gathering of IT business requirements, translation into functional and non-functional specifications.
- Ongoing requirements management and collaboration with stakeholders and delivery teams – formulate requirements as user stories, definition of testing / success criteria, sprint planning & reviews, user acceptance testing, input into the product backlog
- Support enhancements in ServiceNow platform – focus on ServiceNow Portal and Service Request area
- Assist in modernization of IT services structure / framework in ServiceNow.
- Support the IT transition process by other tasks, like data analysis and reports
