Business Travel Consultant, Italian

In the context of our Multinational Service Center (MSC) growth, we are hiring business travel counsultants in Warsaw ! Your mission is to deliver the perfect trip so that CWT can sustain optimum results for clients and shareholders. You are specifically responsible for delighting the traveler/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business.

• You delight the traveler/travel arranger
• Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
• Connect with the caller to build trust and credibility even if the person is unknown
• Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation
• You build CWT's commercial value
• Sell products that are of commercial value to CWT and contribute to CWT's profitability
• Remain current on value we provide to each customer
• Adapt and change as requirements of the business change
• You strengthen the CWT brand
• Represent the CWT brand in how you work on a day-to-day basis
• Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business

• Customer focused and service oriented
• Italian fluent
• Ability to communicate in a multicultural environment
• Adaptable and motivated to learn

Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counsultants know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together.

A stable employment under a permanent contract in a dynamic working environment in a growing and highly qualified team

An international work environment Soft skills and hard skills trainings; career development opportunities

Employee benefits, e.g. private medical care, private insurance, lunch card, multisport card, IATA card, recognition awards