Business Travel Counselor

We are looking for the Business Travel Counselors, who would like to join our team (service 24 h/7 days) in Warsaw (Mokotów).

Main responsibilities:

• Making bookings and reservations (airplanes, hotels),

• Having a thorough understanding of customer’s business needs and Travel Policy makes suggestions and assists with itinerary planning,

• Provides suitable, smart thinking solutions to problems and assistance by needed modifications of itinerary,

• Tries to find a solution for a customer in emergency / unexpected situation,

• Provides the best available price, advises the most suitable product(s) of preferred vendors,

• Communicates and adheres to customer’s Travel Policy.

Skills:

• Fluent English both spoken and written,

• French or Spanish will be an additional asset,

• Global Reservation System knowledge will be an additional asset,

• Excellent soft skills and focus on Traveler’s satisfaction.

We offer:

• Stable employment for full time,

• Benefits, e.g. private medical insurance, life insurance, lunch card, sport card, IATA card, recognition awards,

• Dynamic working environment in a growing and highly qualified team,

• Soft skills and hard skills trainings,

• Career development opportunities.