Buy: Order Junior Agent with German

Requirements:

• Very good command of German (min. B2/C1)
• Good command of English
• Experience in Customer Service will be an asset
• Good knowledge of MS Office
• Strong communication skills
• Customer service orientation
• Problem solving and analytical skills

Responsibilities:

• Getting to know the buy/order support process and procedures
• Fulfilling service requests - completing transactions; forwarding requests
• Answering inquiries by clarifying desired information - searching independently for information in all available systems and documentation, locating, and providing information
• Maintaining customer service database by entering information on regular basis
• Cooperating with other team members and with 2nd Level Support in order to provide the best service
• Cooperating and maintaining professional relations with business partners, suppliers and external providers

We offer:

• Challenging and rewarding job within a dynamically growing and prospective multinational organization
• Opportunities for further professional development
• Full professional training for new employees
• Attractive benefits and bonus system
• Friendly work environment
• Job stability and flexible working time