Client Services Agent with foreign languages - financial services

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client, a worldwide leader in post-trade services, we are looking for graduates and young professionals interested in field of finance and willing to start their career at the heart of financial industry - in their Krakow office.

The company provides a wide range of services connected with securities, facilitating timely and safe exchange between the clients and their counterparties. As a part of Client Services Team, you will be responsible for communicating with external clients (phone, e-mails) and handling their queries regarding the settlement of securities transactions. Your main duty will be to provide excellent service and client satisfaction.

We are looking for fresh graduates in finance and economics-related fields or strongly motivated to develop in this area. Young professionals with some previous experience in finance or customer service are welcome. To be successful at this position, you should speak English fluently (as it will be primary working language) and preferably have a good level of additional language, such as Italian, German, Russian or Spanish. Excellent communication skills, client-focused attitude and team working skills are essential, as well as analytical mindset and stress resistance. You should also be flexible in terms of working hours (8.00 a.m. - 8.00 p.m.).

Our Client offers a unique opportunity to expand your knowledge about the financial world in a company with global impact. You will be able to participate in various trainings, enabling you to constantly develop your skills. The company also provides competitive salary and benefit package, along with permanent contract.

If this sounds interesting for you – do not hesitate to send your CV in English right now!