Our Client – world's No.1 spread betting and CFD provider. The company has offices in 17 countries across five continents, serving over 125,000 active clients worldwide. IG opened its new branch (R&D Center) in Krakow in 2015 and is to hire around 150 IT and Marketing Specialists for new projects and creating new products. It is highly innovative company with strong position on the market, working with new technologies in end-to-end Scrum methodology with best infrastructure and emerging technologies. If you are looking for the fast career development and extended learning opportunities, apply for the position of:
Requirements:
- A degree-level education (any subject)
- Fluency in English and German (verbal and written)
- Excellent interpersonal and communication skills
- A logical and analytical approach to problem solving
- Strong organisational and time management skills
- Literacy in MS Office
Responsibilities:
As a payments trainee, your role will be to help deliver world-class and industry leading support to our global client base. You don’t need a background in finance to apply, we’re looking for people with a passion for providing excellent service and who have an interest in learning more about financial markets. This entry level role is ideal for those with strong interpersonal skills seeking work in a fast-paced, challenging and team-focused environment.
Responsibilities include:
- Providing front line payment support to our clients across phone, email, web chat and social media
- Monitoring and proactively managing client payment systems
- Taking ownership of, and proactively managing, client deposits and withdrawals
- Being the main point of contact for the global Client Services team regarding client payments and global banking nuances
- Verifying client documentation to ensure that internal AML policies are met
- Conducting audit checks and client administration tasks
- Providing backup to our global Client Services teams by answering queries from our international client base on all our products and platforms
We offer:
- Participation in interesting and challenging projects in global structures
- Opportunity to develop language skills and broaden specialist knowledge
- Attractive salary, bonuses and benefits package
- Pleasant working atmosphere
