Contracts And On-Boarding Administrator - Contingent Workforce Solutions
Kraków
Job Description Summary
We are Alexander Mann Solutions and we’re passionate about helping companies and individuals Alexander Mann Solutions fulfil their potential through talent acquisition and management. Today, nearly 4,000 of our talent acquisition and management experts are partnering with our blue-chip clients across multiple sectors and in more than 90 countries. Delivering a distinctive blend of outsourcing and, through our Talent Collective team, consulting services, our unrivalled experience, capability and thought leadership helps our clients attract, engage and retain the talent they need for business success.
Want to see our office before applying? Watch a video: https://www.youtube.com/watch?v=rMfbducSxeE
We offer:
- Professional training programme and buddy who will support you during your first weeks with us
- Additional day off, language classes, multisport card and other benefits
- Great working environment in Bonarka4Business Centre with discounts in the shopping centre
- Opportunities to be engaged in additional initiatives including Employer Branding, Corporate Social Responsibilities or become an Internal Trainer
You will be responsible for:
- Administering on-boarding and extensions process (including but not limited to Background check screening, collecting and reviewing candidate’s documents, updating the system and relevant trackers, preparing the contracts, resolving queries from candidates, Hiring Managers and suppliers via phone and e-mail)
- Day to day contact with internal & external Stakeholders - by phone and email
- Completing daily, weekly, monthly and quarterly reports as required
- Management of day to day queries ensuring all are dealt with in an effective and timely manner and escalated where necessary
- Working towards the service levels agreements (SLA) and compliance standards
- Conducting process reviews and making suggestions for improvements
- Managing various administration activities that would be specific to the CWS account
Position Requirements
- Very good English – both verbal and written
- Strong customer skills
- High level of accuracy
- Ability to work under time pressure and tight deadlines
- Excellent communication, organisational, problem solving and multitasking skills
- Ability to manage stressful situation in a professional manner
- Pro-active and positive approach
- Team player
- Good Excel skills will be an asset